Cupp.co.za

Setting Up (Seller)

How to Sign Up as a Seller

  1. Click on “Sign Up” Tab
  2. On the sign-up page click “Provider” tab,
  3. Complete the form
  4. Then click “Sign Up”
  5. A green note will appear on left stating “Provider signup successfully”

How to Complete your Profile

1.    Sign up/Login

2.    Your name will appear on the top right corner.

3.    Click on “My Account” tab. A pop-up list will appear.  

4.    You will be redirected to your account page.

5.    Complete the form and then click on submit information at the bottom of the page

6. Your account will be approved with 24 hrs.

NB 1: Only after your account has been approved will you be able receive request for quotations notification and be appointed to provide a service.

NB 2: You are allowed to choose unlimited categories where you can supply products by clicking on a drop-down menu select categories

NB 3: Choose which category will appear as your primary category. This category will be reflected on your profile however when people search, they will find you in other categories which you have chosen.

How to Set Up Seller Account

NB 1: To respond to request for quotations a seller must have job connects. Job connects are your currency.

NB 2: Seller must buy job connects. You can buy the job connects by

  1. Clicking on “My Jobs”
  2. Then my “Job limits”
  3. Then click on the tab.
  4. Then at the bottom of the page click “Add more Limits”
  5. The “Pay Now” tab will appear. Click on the tab you will be directed to the payment page. You will be notified of the amount due. Click on “Proceed to Checkout” tab. You will be directed to the checkout page. Complete the billing details.
  6. At the Bottom of the Page click on the accept “Terms and Conditions” and then “Place Order” tab  

Congratulations you have bought 10 more Job connects

How to Upgrade Your Account

NB 1: To apply for jobs a seller must be signed on to a package of services this platform offers.

NB 2: On signing up you will be assigned to trial Package. 5 days before the package expires, you will receive a notification then you will be moved to another package Note:  TUpgrading the package costs

  1. In the Seller’s account’s menu on the left side click “Upgrade”. A menu will appear on the right side.
  2. Click the applicable account “Seller’s” tab.
  3. Then at the bottom of the page click “Continue”
  4. Your Package will be upgrade. 

How to Set Up Provider Calendar

NB 1: A Calendar shows your business operating times

  1. In Profile page Click on “Bookings Settings” on the menu on the left side
  2. On the drop-down menu click on “Booking Settings” then set up your working hours
  3. Then click on submit information
  4. On the same “Bookings Settings” menu click on “Availability” to set up your working hours

NB 2: Your booking setting will not work if “Availability” is not set up

How to Set Up the Areas/Locations you Provide Services to

NB 1: This can be done by adding information in the “Postal Codes”, “Our Branches” and “Regions” button in the menu on the left side.

  1. ” Postal Code”/” Our Branches”/ “Regions”
  2. Then click the “ADD POSTAL CODES”/ “ADD NEW BRANCHES”/” ADD REGIONS” tab on the right side. A pop-up menu will appear.
  3. Each command must be performed separately.
  4. Complete the information as instructed then click save.

How to add the Services with Fixed Prices. Not Available for now.

NB 1: This information will be used for invoicing.

NB 2: When creating an invoice, you will be given a chance to use pre-existing prices or a different price which was communicated to the User

  1. In the Provider’s account on the menu on the left side click “My Services”, A menu will appear on the right side.

2. Click on the “ADD A SERVICE” tab then a pop-up menu will appear.

a. Group Name” is the Subcategory name

b. “Service Name” is the description of the service

Complete the form then submit

How to Add Team Members in Order to Allocate Booking to Them

  1. In the Seller Profile Page on the menu on the left side click “Team Members”, A menu will appear on the right side.

2. Click on the “ADD TEAM MEMBER” tab then a pop-up menu will appear.

3. Complete the form then submit

NB 1: Make sure that in the “Availability” menu, the setting in the “Maximum Bookings” is set on the number of team members

How to Create an Invoice Not Available for now.

  1. In the Provider’s account on the menu on the left side click “Invoice”. A menu will appear on the right side.
  2. Click on the “Add Invoice” tab then a pop-up menu will appear.
  3. Complete the form then submit

How to Apply for an Advertised Job (Jobseeeker.Seller)

  1. Sign Up/ Login
  2. In the main menu click on jobs. You will be redirected to the “Jobs” page
  3. Scroll the page and then click on the job you are interested in. You will be redirected to the job detail page.
  4. On the right side click on the “Apply for Job” tab. The “Apply Now” window will pop up.
  5. Fill in details, then click submit
  6. In your Profile page menu “My Jobs” the jobs you have applied for will be reflected there.

Provider: Manage Booking.

  1. In the profile Page in the menu on the left side click the drop-down arrow “Booking Settings”,
  2. In the drop-down menu click on the “Schedule” to view your Bookings
  3. In the drop-down menu click on the “Bookings” to manage your bookings
    1. In the “Booking Info” Column at the bottom of the you can click the Green tab Assign Now “to assign the job to a team member.
    2. In the “Action” column you get 3 tabs, a brown tab to change the status of the booking. The tab is for Cancelling and Marking as Complete.
    3. The green tab is for invoicing
  4. When the job is complete click on the “Mark as Complete” tab to mark the job complete. Admin will be notified.
  5. In the “Invoice “Tab create an invoice. Note: Use details as stated in the “Bookings” so that admin can match the job and the invoice and then process payment. Not Available
  6. Once the User has approved the job, payment will be made. Note: To fast trek the process, after completing the job, before leaving the site as the user to approve the job as complete. This will assist in avoiding disputes over the completed job.